cv789 Terms and Conditions

1. General Introduction and Applicability

These terms and conditions ("Terms") apply to the use of the cv789 platform and all its services. By visiting the cv789.lat website, creating an account, or participating in any game or service, you are considered to have automatically accepted these Terms.

These Terms form a legally binding agreement and govern the relationship between the user and cv789. If you disagree with any part of these Terms, please refrain from using this platform.

In these Terms, "we", "our", or "cv789" refers to the cv789 platform and its operating entity. "You" or "user" refers to any person using cv789's services.

In addition to these Terms, our Privacy Policy and Responsible Gaming Policy also apply. These documents together form your complete agreement with cv789.

2. Account Registration and Eligibility

2.1 Age Requirement

To open an account and use services on cv789, you must be 21 (twenty-one) years of age or older. Minors are not permitted to create accounts, and any such account identified will be closed immediately.

2.2 Single Account Policy

Each person may operate only one account. If the same person holds multiple accounts, they will be considered "duplicate accounts". In such cases, all accounts other than the primary one will be closed, and any additional bonuses may be cancelled.

2.3 Registration Information

At the time of account registration, you must provide accurate and complete information, including:

• Full name (as per national identity card or passport)
• Valid email address
• Correct date of birth
• Active mobile number
• Payment method details (bKash, Nagad, Rocket or Upay)

Providing false or incorrect information may result in failed account verification and blocked withdrawals. cv789 may request additional identity verification documents at any time.

2.4 Geographic Restrictions

cv789 provides services to users in Bangladesh. Users from certain jurisdictions or regions may not be able to register or use services. It is entirely your responsibility to ensure that you are not accessing services from an area where online gaming is legally prohibited.

3. Account Security and Responsibility

The responsibility for keeping your account secure rests entirely with you. Keep your login credentials (username and password) confidential and do not share them with anyone.

• Use a strong, unique password that is not used on any other site.
• Log out after each session, especially on shared devices.
• If you suspect unauthorized access to your account, notify us immediately via live chat.
• Allowing third parties to use your account is strictly prohibited.

You are responsible for all transactions and activities carried out using your account. cv789 will not be liable for any loss arising from third-party use of your account.

4. Deposit and Withdrawal Policy

4.1 Accepted Payment Methods

cv789 currently supports the following payment methods:

• bKash
• Nagad
• Rocket
• Upay

4.2 Deposit Rules

All deposits must be made from a payment account registered in your own name. Using a third-party payment account is not permitted. Deposit amounts are generally credited to the cv789 account instantly. If a deposit is delayed for any reason, please contact us via live chat.

4.3 Withdrawal Rules

The following conditions must be met before a withdrawal request is processed:

• The account must be fully verified (KYC completed).
• Bonus-related wagering requirements must be fulfilled.
• Withdrawals can only be made via the same method used for the deposit.
• Additional documents may be requested to verify the withdrawal amount.

In accordance with Anti-Money Laundering (AML) policy, cv789 reserves the right to investigate suspicious transactions and delay processing if necessary.

5. Bonuses and Promotional Offers

5.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to a maximum of ৳5,000. The wagering requirement for this bonus is 15x (based on the sum of the deposit and bonus).

5.2 General Bonus Terms

• Bonuses are given only once per account.
• Deposited funds cannot be withdrawn while a bonus is active.
• Bonus balance cannot be withdrawn without completing the wagering requirements.
• cv789 reserves the right to change or withdraw any promotion without notice and for any reason.
• If bonus abuse is suspected, the bonus may be cancelled and the account may be investigated.
• Each promotion has its own validity period and applicable conditions.

5.3 VIP Program

cv789's VIP program has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. Each tier offers a weekly cashback benefit — ranging from a maximum of 0.2% at Bronze up to a maximum of 1.0% at Diamond. VIP tier progression is based on your overall activity and contribution to the platform.

VIP benefits are personal and non-transferable. cv789 reserves the right to change the VIP program terms and conditions at any time.

6. Game Rules and Fair Use

All games on cv789 are conducted fairly and transparently. We follow SSL encryption and fair play principles. The outcome of each game is determined by a Random Number Generator (RNG).

6.1 Betting Rules

• Once a bet is confirmed, it cannot be cancelled or changed.
• Each game has its own minimum and maximum bet limits.
• Game results caused by a technical error will be considered void and the bet amount will be refunded.
• The records held in cv789's database are final and apply in all disputes.

6.2 Technical Issues

If a game is interrupted mid-session due to loss of internet connection, device issues, or any other technical reason, cv789 will make a decision based on the records of its service provider. cv789 will not bear any liability for losses arising from this.

7. Prohibited Activities

The following activities are strictly prohibited on the cv789 platform:

• Any form of fraud, cheating, or bonus abuse.
• Playing games using bots, automated software, or artificial intelligence.
• Creating multiple accounts or using another person's account.
• Using the platform for money laundering or transactions involving illegal funds.
• Exploiting system vulnerabilities or bugs.
• Collusion or attempting to manipulate game results.
• Harassment of other users or discriminatory behaviour.
• Making false chargeback claims against cv789.

8. Responsible Gaming

cv789 takes responsible gaming very seriously. We believe that gaming is a recreational activity and should never be considered a source of income.

Users can set their own limits on deposits, losses, and session durations. If signs of gaming addiction appear, the self-exclusion facility is also available. For more details, visit our responsible gaming page.

If you or someone you know is experiencing a gaming addiction, get support through our 24/7 live chat or email us at: [email protected]

9. Privacy and Data Protection

cv789 gives the highest priority to the protection of your personal information. We use SSL encryption technology to keep all your data and transactions secure.

We do not sell your personal information to any third party. However, limited information may be shared with our approved service providers for operational purposes. For more details, see our Privacy Policy.

We may collect the following information to verify your account:

• Copy of national identity card or passport
• Payment account verification information
• Proof of address document
• Selfie or live photo (if required)

10. Limitation of Liability

cv789 provides services on an "as is" basis. We do not provide any warranty regarding the suitability of the service for any specific purpose.

cv789 will not bear any responsibility in the following cases:

• Loss due to internet disconnection or device issues.
• Problems caused by errors from third-party service providers.
• Loss due to misuse of account credentials (where the user is negligent).
• Service unavailability during system maintenance or technical upgrades.
• Service suspension due to legal obligations.

In any situation, cv789's liability will be at most equal to the balance in your account.

11. Account Suspension & Closure

11.1 Closure by cv789

cv789 reserves the right to investigate, suspend, or permanently close any account for the following reasons:

• Any violation of these terms and conditions.
• Failure to verify identity or provision of false information.
• Suspicious transactions or possibility of fraud.
• Instructions from legal authorities.
• Extended period of inactivity.

11.2 Closure by the User

You may request account closure at any time via our live chat or email. Before the account is closed, all applicable bonus conditions must be met and eligible balance may be withdrawn.

12. Dispute Resolution

For any dispute or complaint, please contact our customer service team first. We take all complaints seriously and are committed to providing a resolution in the shortest possible time.

12.1 Complaint Process

• Step 1: Get instant support via 24/7 live chat.
• Step 2: Send a detailed email to [email protected].
• Step 3: Our team will review your complaint and inform you of the decision.

cv789's server logs and database records will be considered the final evidence in any dispute. All disputes may be conducted in English or Bengali.

If you have any questions about any aspect of these terms and conditions, please visit our FAQ page or contact us directly.